We've shipped a wave of upgrades focused on getting you to insight faster and making SegmentOS feel like your own. Here's what's new and where to learn more.

Results & analytics

  • Live segmentation — click any answer to instantly re-segment your entire results dashboard and compare a group to everyone else. See Segmenting your results.
  • Notable differences — an automatic panel that surfaces how a segment stands out, ranked by what matters most. See Notable differences.
  • Driver analysis — a new Drivers tab that ranks which answers most predict an outcome like NPS. See Driver analysis.
  • AI open-text analysis — turn hundreds of written answers into themes, sentiment, and quotes, including per-segment themes. See AI analysis of open-text answers.
  • Shareable live reports — publish a polished, read-only results link for clients and stakeholders, optionally pre-filtered to a segment. See Sharing a live results report.

Branding & dashboard

  • Custom branding — match surveys to your brand with colors, fonts, and your logo, per account or per study. See Custom branding for your surveys.
  • Redesigned dashboard — each study is now a clean card, and you can organize with folders, drag-to-reorder, pinning, and a custom order. See Organizing your dashboard.

Tips

  • Most of the new analytics live on a single study's results page — open a study and look for the Segment bar above the tabs and the Drivers tab.
  • AI features are available on Premium and Pro; the live segmentation give you a preview on the free plan so you can see the value before upgrading.

New to SegmentOS? Start with Getting started.