Results & Analytics
Once responses start coming in, SegmentOS provides powerful analytics to help you understand your data.
Overview Dashboard
- Response count — Total, completed, and in-progress
- Completion rate — Percentage of started surveys that were finished
- Average time — How long respondents take to complete
- Trend chart — Responses over time
Question Analytics
Each question has its own analytics view:
Choice Questions
- Bar charts showing option distribution
- Percentage and count for each option
- Highlight top responses
Scale / NPS Questions
- Average score with trend indicator
- Distribution histogram
- NPS breakdown (Promoters, Passives, Detractors)
Open-Ended Questions
- AI Analysis — Automatic theme extraction, sentiment analysis, and top quotes
- Word cloud visualization
- Individual response browser
Demographics Breakdown
Filter and cross-tabulate results by demographic attributes:
- Compare responses across age groups, genders, or locations
- Identify demographic trends in your data
Export Options
- Download raw data as CSV
- Export charts and visualizations
- Share results via link